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Business Development

With six million people living within a 50-mile radius, unique opportunities exist in Worcester for dynamic business growth.  Once among the pre-eminent manufacturing cities in the nation, Worcester has transformed itself into a leader in biotechnology, advanced manufacturing, information technology, health care, and medical research. We offer innovative municipal support for business development and are setting the pace for sound, cooperative growth in New England.

The City’s Executive Office of Economic Development offers a multitude of assistance programs to interested developers and business owners, providing a link between available local, state, and federal incentives and loan programs as well as the City’s comprehensive employment plan and training network through the Workforce Development Division.

Whether a start-up or an established business, Worcester will work for you.  We can assist with finding the site, finding the money, or finding the know-how.  The staff of the Division of Business Assistance is ready to meet with you to extend our welcome and to discuss any issues or questions that you may have about Worcester.  Please contact us at 508-799-1400.

New days are dawning... everyday in Worcester! Click here to see for yourself


The City of Worcester, in partnership with the Small Business Administration and Worcester Business Resource Alliance, is offering a FREE workshop series this spring. The three topics include:

Starting a Business in Worcester - March 26th, 12:00 - 2:00PM

This workshop will describe 10 recommended steps to starting a business in Worcester including creating a business plan, registering the business, regulatory implications, and more. It is designed for aspiring entrepreneurs and small business owners. Speakers include: Peter Dunn, Business Programs Manager, City of Worcester; and Norman Eng, Economic Development Specialist, Small Business Administration. 

Government Contracting - April 16th, 12:00 - 2:00PM

Each year, the government spends hundreds of billions of dollars purchasing goods and services from private firms. This workshop will cover the federal, state, and local levels of government contracting. Insight into the procurement process will be provided. Speakers include: David Polatin, Assistant District Director for Business Development, SBA; Sandra Ledbetter, Procurement Technical Assistance Center, MA Small Business Development Center; Bonnie Haymon, Operational Services Division, Commonwealth of Massachusetts; and Peter Dunn, Business Programs Manager, City of Worcester.

Commercial Real Estate Financing - May 7th, 12:00 - 2:00PM

This workshop will focus on financing solutions for the acquisition or rehabilitation of commercial real estate. Speakers include: the Worcester Business Development Corporation; Peter Dunn, Business Programs Manager, City of Worcester; and Norman Eng, Economic Development Specialist, SBA.

All workshops will take place at the Worcester Public Library, 3 Salem Square, in the Banx Room. Space is limited to the first 50 people who register. Attendees are encouraged to bring a light lunch.

Participants do not have to attend all three. Those who are interested can register on the Worcester Public Library's Event Calendar, or send an email to dunnp@worcesterma.gov


The annual report summarizes city-wide economic development activities during 2014 highlighting current projects and initiatives, business development, residential development, cultural development and more. Read the full report by clicking on the PDF link below.


The City of Worcester's Executive Office of Economic Development, in partnership with the Worcester Regional Chamber of Commerce, recently administered a survey with the Worcester higher education student population. The goal of the survey was to better understand the current student perception of downtown Worcester and the ways to better accommodate the student's lifestyles.

See the executive summary below.

Financial Assistance

Technical Assistance

  • Business Start-Up Guide - a general overview of the steps necessary to help you start and/or develop a successful business in Worcester
  • Worcester Business Guide – This chart provides a quick overview of the permits necessary to operate a small business.
  • Site Search Assistance – Assistance in identifying available land and/or building space in coordination with local real estate professionals.
  • Business Retention – Assistance to existing businesses looking to expand or relocate within the City. 
  • Creative Industries - Assistance in identifying sites and technical support to support and grow creative economy businesses. 


In addition to the municipal departments, Worcester has a number of other public and private partners providing small business services and fostering start-ups in the city. We encourage you to contact the organizations below.

Workforce Training

Worcester Workforce Central - In addition to traditional educational institutions, the City of Worcester is also home to the Worcester Workforce Central One Stop Career Center. The Center offers a comprehensive, online, "One Stop" access point to employment and training information for job seekers, employers and service providers throughout Worcester County, including the highly successful STEMPower Program - a multi-faceted project built around Science-Based-Manufacturing and related jobs in aerospace, biotechnology and renewable energy. 

Monthly Newsletter

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